Frequently Asked Questions


Billing & Subscriptions:
 

  • When I sign up for the free trial, when will I be charged?
  • Can I pay my subscription by check?
  • How do I cancel my subscription?
  • How secure is my personal information when I sign up?
  • Why does the free trial require authorization?
  • How can I change my credit card information?

     

    Newsletter:
     

  • I see that your newsletter shows entry prices, but where are the exits posted?
  • What is your track record and where can I find it?
  • How can I track the Bandit Broadcast stock picks?
  • How long do I follow the Bandit Broadcast picks?
  • When can I expect to get my Bandit Broadcast newsletter?
  • What should I expect on Thursday evenings?
  • How are the Bandit Broadcast stocks selected?
  • Is The Stock Bandit compensated for listing stocks in the Bandit Broadcast?
  • Do The Stock Bandit employees front-run the Bandit Broadcast picks?

    If you still have questions, please contact us for further assistance.

     

    When I sign up for the Free Trial, when will I be charged?  First time users of the free trial receive access to the Member Area for 1 full week to evaluate our stock pick service before being charged.  Free trial users will not be billed until after the completion of the week, allowing them to cancel at any time before then to avoid ever being billed.  Staying on as a member past the first week is a commitment to become a paying member for the term you selected and you will continue to receive our standout stock pick service until you cancel your subscription.  We offer no refunds, no exceptions.  Only one free trial is allowed per household, so if you have signed up in the past you will not be eligible for another free trial and your 2nd signup will result in an immediate payment without a refund.

    I see that your newsletter shows entry prices, but where are the exits posted?  Every Bandit Broadcast stock newsletter pick is shown with a chart, commentary, and specific entry price.  Exit prices for all picks are listed on the Trading List page in the Member Area.  These exits are based on the Swing Trading Strategy page.  While different traders have different timeframes and tolerance for risk, you are entirely free to choose your own exit prices, as we post the exits as a guide for good money management.  Entries are uniform because they are the prices which confirm that a stock is on the move in the expected direction.  Some swing traders expect larger moves over several days or weeks, while day traders may wish to scalp initial moves.  Selecting an exit plan should involve what is best for you, and the Stock Trading Strategy page is the best place to start.

    What is your track record and where can I find it?  We do not keep a "model portfolio" and therefore an exact return cannot be calculated accurately.  If you have further questions regarding past performance, please contact us.

    How can I track each of the Bandit Broadcast stock picks?  Ideally, you can track all of the nightly stock picks using real-time alerts software such as Trade-Ideas.comBy loading the Bandit Broadcast picks into this trading tool, you will know exactly how and when these stocks are on the move.  Your trading platform may have an alerts feature, or you may be a subscriber of TCNet charting software, which also has a real-time alerts feature.  Medved QuoteTracker is also a great free tool for quotes and alerts.

    How long do I follow the Bandit Broadcast picks?  Each Bandit Broadcast pick is updated nightly on the Trading List page in the Member Area, and stocks are removed from the List when we no longer intend to trade them.  Some stocks may remain on the list for several days before they trigger, as some need a few days before they start to make their moves.  The Trading List in the Member Area lists all new and current picks which still have valid technical chart patterns for trading, so keeping an eye on that page is the best way to know when it's time to scratch a stock off your watch list.

    When can I expect to get my Bandit Broadcast newsletter?  The nightly newsletter is posted to the Member Area typically by about 8pm EST.  This allows traders time during the evening to select which picks they want to integrate with their trading strategy prior to the following day's market open.  The Bandit Broadcast is published 4 nights per week, from Sunday through Wednesday nights, with occasional Thursday reports depending upon the market conditions.

    What should I expect on Thursday evenings?  The Member Area, Trading List, and Stop Loss levels are always updated on Thursday evenings, and occasionally a newsletter will be published as well.  We do not publish a Thursday evening newsletter every week for a few reasons.  Mainly because Fridays can often result in choppy trading days, and we may prefer to simply manage open positions rather than seek new entries ahead of the weekend.  We occasionally will show new picks on Thursday evenings in the Member Area without posting an entire newsletter, or we may give a market update without new trade selections.  Other times, a trading lesson is given on Thursday evenings to supplement your trading.  These can be just as valuable as a winning trade as you apply the detailed trading lesson to your own approach!

    How are the Bandit Broadcast stocks selected?  We keep several watch lists in our TCNet charting software, some of which contain core trading lists and others which are dynamic with different stocks each day that meet our criteria.  All of these stocks share characteristics such as volume, volatility, and minimum share price.  These lists are filtered by custom criteria to determine the final candidate list which is screened more closely in search of only the best chart patterns.  Read more about Finding Chart Patterns in our Trading Education area.

    Is The Stock Bandit ever compensated in any way for listing stocks in the Bandit Broadcast Newsletter?  Absolutely not!  We are never compensated for listing or mentioning any stock in the Bandit Broadcast newsletter.

    Do The Stock Bandit employees position themselves in stocks prior to listing them in the Bandit Broadcast newsletter?  Absolutely not!  We trade just as the Bandit Broadcast newsletter suggests, waiting for the trigger prices to enter positions.  We do indeed take the trades, but only once the trigger price listed in the Bandit Broadcast newsletter has been met.  We strongly believe that these stocks are not worth owning until they move beyond their trend lines and trigger the entry price.  A stock below a trend line or resistance level is not on the move, and therefore we have no interest in owning stocks which are not moving up!  We want confirmation that a stock is on the move with a penetration of the trend lines shown in The Bandit Broadcast before entering positions.

    Can I pay my subscription by check?  Yes, you may pay your subscription by check, but only if you subscribe for 3 months or more at a time.  This stipulation is made in order to save problems associated with the mail, as well as the additional legwork required to cash checks and wait for them to clear at the bank.  We prefer to collect payments electronically, so we offer users the choice of PayPal or direct credit card on our website.  If you wish to pay by check or money order, send your payment for at least 3 months worth of the monthly dues made payable to The Stock Bandit, Inc. at the address shown on each page of the website, or contact us.

    How do I cancel my subscription?  We hope you never do!  However, when you feel you need to cancel, follow these steps:

    PayPal users:  Simply login to your own PayPal account and view your recent history.  Click "Details" beside your last payment to us.  The next page will have a "Cancel Subscription" button which will do the trick.  You must do this in order to end your subscription to TheStockBandit.com, as an email notification to us may cause a delay.  Remember, when you cancel there are no refunds (no exceptions).

    Credit Card users:  Simply login to the Member Area here at TheStockBandit.com and click "Your Account" from the Member Welcome page.  You will then be taken to your Account Details page, and you will see a link to "Cancel Membership" which will take you through the necessary steps.

    How secure is my personal information when I sign up?  When you sign up for a free trial or for membership to TheStockBandit.com, you can be sure that we use only the most secure processes to collect your information.  Our security certificate is issued by GeoTrust, a worldwide leader in online security.  Your contact information is never distributed to any other person or party, and is for the sole use of The Stock Bandit, Inc. for the purpose of keeping track of membership durations (see our Privacy Policy).  When you become a paying subscriber, all membership management is done by you, and you can change your information whenever you wish.  Please see our Privacy Policy page, or contact us with any questions.

    Why does the free trial require authorization?  Free trials are easily abused online so we verify every user, whether through PayPal or our credit card processor, to limit free trials to one per person (or one per household).

    How can I change my credit card information?  Follow the steps below in order and it is easy to change the credit card your subscription is billed to.

    PayPal users:
    1.  Login to your PayPal account and go to the "My Account" section.
    2.  Click on the "Profile" subsection and add your new credit card.
    3.  Go to your subscription and change it to use the new credit card.
    4.  Go back to the "Profile" subsection and delete the old credit card.

    Credit Card users:
    1. Login to the Member Area at TheStockBandit.com here.
    2. At the Member Welcome screen, click "Your Account."
    3. Click the link on the Account Details to edit your information.
    4. Update your billing info and click "Update Changes."


    The Stock Bandit, Inc. - 17460 IH-35 N. #160, PMB 240 - Schertz, TX 78154
    Copyright 2004 -2008 The Stock Bandit, Inc. All Rights Reserved





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